White Glove Service

In order to provide better delivery service to our valued customers, OMTech is now offering white glove service per request. With white glove service, your machine will be shipped through an upgraded freight system operated by experienced fulfillment professionals who specialize in custom delivery and careful handling of fragile products. Plus, with optional In-Home Placement, the White Glove provider can place your machine in any room you specify. Protect your investment and enjoy peace of mind with that extra touch of care from our white glove service providers.

A Quick Comparison

Feature Free Shipping Service White Glove Service
Liftgate

Delivery Window Update

X

Professional Unpacking

X

Positioning in specific rooms

X

Removal of old product

X

Removal and recycling of packing material

X

What are the benefits of choosing white glove?

✔ Professionals take extra effort, care, and safety measures to offer a no-stress delivery and fulfillment experience.

✔ Careful packing and shipping in purpose-built vehicles with padding and climate-controls to ensure a meticulous, damage-free doorstep delivery.

✔ White-glove teams contact you for specific delivery needs and arrange a convenient time-slot drop-off, so no package is left unattended on your porch.

✔ White-glove experts support hassle-free uncrating and move the machine into your home, workshop, or office. They can dispose of excess packaging.

CO2 laser engraver cutting machine shipping
CO2 laser engraver cutting machine

Things to consider before choosing the White Glove Service:

Time Slot Restrictions: Are you only home during certain times of the day or week (i.e. coordinate your work schedule, deliveries to work spaces)? Does your residence have restrictions for when deliveries can be made (i.e. freight elevator reservations or limited/no street parking at certain hours of the day)?

External Factors: Low hanging power lines, unpaved access points, restricted access points (i.e. garage doors with height limitations, unpaved access points, limited space to maneuver, vehicle length restrictions)

Internal Factors: Staircase (include number of flights), spiral staircases, narrow hallways, doorways or corners that may make it difficult/impossible to maneuver product into the designated space. 

Environmental Factors: Health related concerns or immuno-compromised individuals who require special accommodations such as face coverings, shoe coverings, gloves, etc.

Add white glove shipping to your next order!