New laser not working | OMTech Laser

New laser not working


  • I just received my go tech laser 100 watt from Amazon about two weeks ago. It did not work, out of the box. I sent messages through Amazon and have left many messages on their phone.  I received a response that's the two door safety latches should have a light on. I adjusted them to get the lights to turn on.  The laser will still not pulse to check the alignment. The display on the left side of the machine shows that the laser is off. Yes, the key is on.  Any ideas on how to fix it?



  • HI Micheal, Can you please confirm that both AC outlets are connected? 

    thanks

     


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